JEWELRY CARE
Every Enea piece is crafted with 14k solid gold for long-lasting durability. Unlike plated gold, solid gold is water-resistant and will not tarnish upon contact with water or sweat.
To keep your pieces intact over the years, just follow these simple tips:
- When not worn, store them in their jewelry box or soft pouch to prevent scratching.
- Avoid direct contact with chemicals, harsh sprays, and body lotions, as this may cause the surface to darken or lose its shine.
- Clean gently with mild soap and use temp water for rinsing. Don’t aggressively scour, as this may remove the protective wax coating.
Frequently Asked Questions
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In-Stock Items: 3-5 business days for delivery
Made-to-Order Items: 2-5 business days crafting time + 3-5 business days delivery
Most orders ship from our US facility in California for fast delivery. If an item is not available in the US, it ships directly from our Athens studio at no extra cost and within the same timeframe. Due to global supply chain challenges, shipping times could occasionally be longer than usual.
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Currently, we focus exclusively on serving customers within the United States to ensure the fastest delivery times and best customer experience. We ship to all 50 states, including Alaska and Hawaii, as well as US territories. International shipping may be available in the future as we continue to expand.
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Yes, we offer expedited shipping for urgent orders. Express delivery (1-2 business days) and Priority delivery (2-3 business days) are available at checkout. Please note that expedited shipping applies to delivery time only — made-to-order items still require 2-5 business days crafting time before shipment.
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We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
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We offer a 30-day satisfaction guarantee on all purchases. If your jewelry doesn't fit perfectly or meet your expectations, you can return it for a full refund or exchange. For both returns and exchanges, a $25 shipping fee applies and is covered by the customer.
We include a prepaid return label with every order, and our customer service team will help you find the perfect size or alternative piece. Your satisfaction is our priority—we want you to absolutely love your Enea jewelry.
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Absolutely! You'll receive a tracking number via email as soon as your order ships. You can track your package in real-time through our website or directly with the carrier. For orders shipping from our Athens studio, international tracking is provided so you can monitor your package's journey from Greece to your doorstep.
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No additional costs will ever be applied to your order. All prices shown include any applicable duties, tariffs, or international fees. Whether your item ships from our California facility or directly from our Athens studio, the price you see at checkout is the final price you pay—no surprises, no hidden costs, no additional charges upon delivery.